Thursday, November 20, 2008

Net Neutrality in Canada

In case you missed it, the CRTC has just ruled in favour of Bell Canada with regards to their practice of 'shaping' internet traffic through their networks.

I won't go into detail about the decision except to highlight that the CRTC has left the larger issue of the legality of traffic shaping open to future decisions. They have been specific in that they have decided that Bell Canada treated it's 'partners' who lease their network the same way they have treated their retail customers. It's a funny partnership when you change the terms of the agreement without telling your customers, deny it, then become intransient enough to force them to take you to a regulatory body.

What bothers me most about this decision and the practice of throttling is that it seems rather short sighted. The 'problem' as defined by Bell is that some users are congesting the internet by using it too much (through peer to peer networking).

Really?

First off, I know I pay a premium for a certain speed of access to the internet (5MB/sec). My ISP goes to lengths to assure me that I'll only achieve that speed in optimum conditions and that they will never guarantee it. Fair enough. I also know that I can't go beyond that speed due to limits placed on my connection to the internet by my ISP. Fair enough.

Why does Bell think that they have the right to charge for that access (which you rarely ever receive at the best of times), then artificially reduce your speed even more? If it truly is the case that their network cannot handle their customers using the services paid for on a monthly basis, then reduction of services doesn't seem like a long term solution.

The analagy used in the Globe and Mail is of a highway with dedicated streams of traffic. This is false and misleading, here's a better one...

Bob works downtown. He drives to work. In the city he lives in, all parking stalls are owned by a group of private companies. So, in order to park downtown, he pays a monthly fee to one of them for a parking stall. The company in charge of the lot naturally tries to maximize revenue by overbooking all of their parking lots. Bob deals with this, sometimes it takes him longer to find an open space, even though the price he pays per month for the stall does not change.

One day though, he is stopped on the way into the parking garage. The attendant says that they have been monitoring his use of the garage and have noticed that he parks for five days a week (Bob happens to have a full time job). This is not acceptable because it causes too much congestion in the garage. Imagine if everyone tried to use the garage every day. The solution to this problem is for Bob bike to work, he can park his bike in the garage too.

"But I've paid for a parking stall" says Bob.
"And so have all of our other customers", the attendant responds. "What makes you so special as to be able to use a parking stall every day? Surely you aren't so greedy as to think that you can use this space at the expense of others?"
"I suppose your right -- I'll start bringing my bike."
"Oh, by the way," the attendant called out as Bob left, "this month's fee is due, bring you chequebook when you come back".
A cynic might argue that perhaps Bell should sell fewer subscriptions, upgrade their network, or stop telling people that they offer high speed internet. I'm not paying extra so that my emails are sent at 10MB per second (that would allow me to send a few thousand emails per second, and I can't type that fast). Of course, this all might be moot. Who can really say if in the next five years internet traffic is going to increase or decrease. Maybe people in developing/developed countries will unplug themselves. Maybe people will decide they don't like reading the news online, teleconferencing, listening to music, catching up on tv series', talking with overseas relatives, and so on. Or, Bell can start preparing for yesterdays pattern of internet use.

Friday, October 31, 2008

Resource for Employers in Saskatoon

New website up this week: www.edgeimmigration.com. It's the online arm of Edge Immigration, a consultant in Saskatoon that specializes in helping potential immigrants to Saskatchewan navigate the bureaucracy associated with the process.

Ed Ryan has helped local groups and individuals sponsor refugees, businesses attract foreign labour, and most importantly, he's helped the families of recent immigrants to come join their relatives.

Edge Immigration also has a blog component where Ed will be pointing and commenting on articles of interest to both potential and recent immigrants to Saskatchewan.

Sunday, September 7, 2008

Happy Birthday Google

For those that don't know, Google just turned 10 this week. Still pretty young, especially compared to the other kid on the block . . .



Microsoft seems to be getting older by the day (I know we all do, but some of us age better than others, Seinfeld humour being of the 'other' variety). As much as I'd like to comment on the commercial, I'll focus on the birthday boy and mention a few of their more useful services, many of which are competing directly with the 800 pound gorilla mentioned above.

Gmail

Gmail, can't effuse enough about this one. I don't bother with Outlook anymore. I prefer web based email regardless since it allows me to check it from anywhere and reduces my risk of contracting a virus. Add to that a far better search function, the ability to send emails from different addresses, huge storage space, and the best spam filter I've seen.

Gmail also marked the first time Google took a run at Microsoft. Though it seems ages ago now, it used to be that you'd expect to pay $5 a month for a decent email account through Yahoo, Hotmail, or other providers if you wanted more than 5 megabytes of storage. Google came from nowhere and offered up to a gigabyte for nothing. I currently have a limit of 7 gigs and it increases every second. They changed the way we think about web based email for the better.

Google Calendar

Another free application, google calendar has the advantage over a number of other calendars in being very shareable as well as slick. It's very easy to set up five to ten cascading calendars so that your class schedule is in one, meetings in another, and personal dates in one more, so that one can be shared with certain people and others kept private. Also, it's very simple to embed the calendar into web pages and export the content for other applications if needed.

Adwords and Adsense

Two halves of the same product, adwords and adsense are what generates most of google's revenue. Adwords is a program that allows you to advertise your business to web users through the sponsored links you'll find in most of Google's services as well as sprinkled liberally through the internet. Adsense allows owners of websites or blogs to make money by publishing those same ads on their sites. I'll be adding a new post shortly about adwords since to me, it's something that I think all business owners should be aware of, so I'll leave it at that but encourage you to check it out.

Monday, March 17, 2008

Shannon Smadella's Website

Another site launched today: www.shannonsmadella.com. Shannon is competing in the Miss Universe Canada pageant this year in the hopes of being Canada's representative in the Miss Universe competition.

Her site is simple and sharp, full of photography taken by Celestial Photography. Good luck Shannon, Saskatoon is supporting you!

Monday, March 3, 2008

Mashed Bananas launched

Well, it's been busy here at Saskatoon Web Design. Quite a few sites will be launched in the next few weeks. The first one of March is www.mashedbananas.ca. Mashed Bananas is an online boutique of fresh, flirty, and modern brands of products for new moms, babies, children, and the home.

The core of this website is osCommerce, a free and open source e-commerce solution. As a designer, I like the fact that osCommerce has about 12, 000 active stores across the world and a huge community devoted to improving the product. We've employed about a half dozen 'mods' to the mashed bananas store to customize the experience and add the features needed. Just about every graphical feature of the base application has been replaced by custom designed images. And best of all, the store owner is capable of adding, deleting, managing her products, inventory, coupons, newsletters, and much more without the help of her web designer.

For as much as I'm a fan of work, I also acknowledge that many clients would prefer to save some money and take a hands on approach to their operation. They then become more knowledgeable about their store, its operation, and their needs, all of which is only good for business.

Monday, January 28, 2008

O IN ONE website launched

This week, O IN ONE's redesigned website and online store has launched. View the golf clothing and accessories store. O IN ONE is the brainchild of a Saskatoon based entrepreneur, selling golf shirts and other accessories. The shirts sport a unique hole in the collar to hold sunglasses or carabina clips.

Monday, January 14, 2008

Open Source Solutions

I'm a big fan of efficiency. Same with the idea of core competencies. Also with saving money. Those three things also happen to be reasons that I'm a big fan of open source solutions when they're available.

What is open source?

Open Source solutions are programs or applications whose code is "open". This means that anyone may alter the code for their own specific uses and distribute it for free. This approach to software differs from the big players in the computer world who prefer all of their products to be proprietary. Good luck making a change to Microsoft Word and offering the new 'improved' version to your friends over the internet.

What are the benefits?


Cost for one. With Open Source solutions, you don't pay for the software yourself. I often recommend open source E-commerce applications because cost-wise, they are great value in comparison with most proprietary applications. Usually a packaged ecommerce shopping cart system will be at least $1000, and if it is custom built for you, it goes up from there very fast. Even with the packaged products, you (or your designer) will still need to re-template it so that it aligns with your organization's image.

Features is another reason. Think about wikipedia for a moment. It has over 7 million articles in over a hundred languages. It's free. How? Because it harnessed the labour of a great many people, and didn't have to pay any of them a penny. Now, of course, there have been instances where articles have been wrong, but as a user you're encouraged to be a critical and active participant yourself, not a silent consumer of information.

Open Source software works on similar principles in that anyone can contribute. Of course, as a user of the software, you don't need to use other peoples contributions. For example, osCommerce has shipping packages for most countries, but if you do business in Saskatoon, you'll likely use just the official Canada Post package. You can pick and choose what works for your situation, and only choose those contributions that are working for other people already.

When wouldn't you use OpenSource?

If you had a very specific need and are willing to pay to see it fulfilled. Then you'll likely want to hire a web programmer to create a tailor made solution and a web designer to ensure it looks good. The same goes if a pre-packaged solution is a perfect fit and the price is right for you. Then go ahead. Admittedly, it isn't too often that I find software that does exactly what I want it too, yet I still have the Adobe and Microsoft family of products on all of my computers because they're close enough and good enough to pay the money for them (no small amount of money either).

Tuesday, January 1, 2008

New Website Launched!

To help bring in the New Year, I've redesigned Saskatoon Web Design. The old site was serviceable, but not quite as sleek as I would have liked. Feel free to email me with your thoughts on the new look.

Website Redesigns

How often should a website be redesigned? It depends upon the site of course, but I think a good rule of thumb is every two or three years. Of course, a well designed site can last for longer than that, but generally speaking once a website turns 5 or 6, its age starts to show, even if its still functional and usable.